Financial Services

Improve Customer Experience

  • Enable user-friendly and secure authentication solutions through mobile authentication
  • Save costs on hardware tokens

Data Protection and Compliance

  • GDPR, PSD2
  • Strong Customer Authentication
  • Transaction Signing

Integration with IAM partners

  • Airlock suite by Ergon
2FA, MFA and transaction signing for banking applications

Financial Use Case 1

Retail Bank

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Innovative MFA suite for mobile first or web apps

Financial Use Case 2

Fintech

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Financial Use Case 1

Retail Bank with E-Banking Portal

BAFIN, FINMA compliant strong customer authentication 2FA

Objective

Lower Authentication Overhead Costs and Improve Customer Experience

A traditional retail bank had in place a costly authentication solution for their e-banking login system, authenticating users with credentials followed by the use of a hardware token. Not only did they have to procure a large amount of hardware tokens annually, they also had high logistics costs from posting these to onboard new customers and replacing them when they got lost or ran out of battery. Costs of the customer support helpdesk were also very high since without access to their hardware tokens, and no fallback solution in place, customers were locked out.

Looking to reduce the overall costs incurred by this cumbersome authentication method, the bank was looking for a way to replace it with one allowing for significant cost reduction, an increase in usability, and a frictionless customer journey. With a mobile app in development, they decided to look for mobile authentication solution providers.

Criteria

GDPR and PSD2 Compliant Vendor
User-friendly Mobile Solutions
Partnership with IAM provider
Managed On-Premise Deployment

Financial Use Case 2

Fintech B2B

User centric secure logins

Objective

Flexible, Scalable, and Cost Effective Solution

A fintech company has a web platform that they need to integrate 2FA to the login process. They want to present themselves as a serious partner to corporate clients, promoting security as an added value. Since they only have a web application and are thinking of developing a mobile app down the line, they are looking for a vendor that offers a secure app they would be able to use for the time being whilst still being able to customize it to look and feel like their brand. Not to waste time and resources, they are also looking for a vendor offering a mobile SDK which they could eventually integrate once they are ready to develop their own road-mapped mobile app.

As their corporate clients have different internal regulations, they are also looking for a provider that allows them to set different solutions for various clients. Since they are still growing their user base is still small, so they do not want to pay high fixed monthly costs for authentication, nor pay for each authentication.

Criteria

GDPR Compliant Vendor
Secure App and also SDK Available
Innovative Solution
Cost Efficient

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