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Product Update

Introducing Futurae's new Trust Center

One place for everything you need on Futurae's security, compliance, and transparency.

At Futurae we offer our products in highly regulated industries, such as banking, financial services, health and insurance, where security is everything and trust is the foundation upon which customer relationships are built. As a provider of strong customer authentication solutions protecting millions of end-user accounts, Futurae sits at the front line of securing online access and safeguarding sensitive financial interactions. Regulated organizations need high assurance that their security infrastructure partners consistently meet and exceed stringent security and compliance standards.

To reinforce our ongoing commitment to security and streamline how we share compliance information, we are launching our new dedicated Trust Center at trust.futurae.com. Designed as a centralized, self-serve portal, the Futurae Trust Center provides full visibility into our security posture, regulatory compliance frameworks, and operational controls, helping our customers, partners and prospects to effortlessly retrieve the information they need about security and compliance at Futurae.

"Security at Futurae has always been built on transparency. Our Trust Center is simply us making that visible to everyone who needs it."
Nikos Karapanos, Co-founder & CISO, Futurae

At trust.futurae.com, visitors can easily explore and access key resources, including:

  • Certifications: Information regarding our certifications.
  • Security, penetration testing & vulnerability management: Summaries of our annual third-party penetration testing, details on our Vulnerability Disclosure Policy, security whitepapers and security advisories.
  • Regulatory & compliance commitments: Overview of our readiness and controls supporting PSD2, DORA, GDPR and others.
  • Data protection: Access to our Data Processing Agreement (DPA) and Subprocessor list.
  • Operational resilience: Real-time visibility into service health and incident updates via our status page, as well as summaries of our annual disaster recovery tests.

By making information about our security and compliance posture accessible and transparent, we aim to reinforce the trust that our customers and partners place in our platform and company. Visit trust.futurae.com to learn more about how we protect your company, the end users it serves, and their data.